Blog
Keep members longer
Practical ideas on retention, suspension policies and recurring revenue for businesses using Mindbody.
Retention15 Jul 2026 · 5 min read
Before a member cancels: signs they may need a pause
Some cancellations build slowly, others arrive out of the blue. Here's how to build an off-ramp that isn't the exit.
Read the article- Operations8 Jul 2026 · 7 min read
Designing a suspension policy that protects revenue — and members
A suspension policy with no rules leaks revenue; one with too many rules pushes people to cancel instead. Here's how to find the middle.
- Retention24 Jun 2026 · 5 min read
Pause, don't cancel: the retention lever most studios underuse
The cheapest member to acquire is the one you already have — and a well-run pause is often what keeps them.
- Revenue10 Jun 2026 · 6 min read
The simple LTV maths every studio owner should know
You don't need a data team to use lifetime value. Two numbers and one honest question will change how you price, market, and retain.